Terms & Conditions - JJ Industries

Terms & Conditions

Company: JJ Industries
Website: https://factory.thejjgroups.com
Email: jjgroups369@gmail.com
Mobile: 8839510728
Products: Toppers, cake base, neon light & related items

1. Acceptance of Terms

By using our website, browsing products, or placing an order, you agree to follow these Terms & Conditions. If you do not agree, please do not use our website.

2. Products

We sell products such as cake toppers, cake bases, neon lights and related items. Product images are for reference only. Actual colors or appearance may vary slightly due to lighting or display differences.

3. Orders & Pricing

  • Prices shown on the website are subject to change without prior notice.
  • We reserve the right to accept or reject any order.
  • Orders are confirmed only after payment and internal verification.
  • If a product becomes unavailable after ordering, we may cancel and refund.

4. Payment

All payments must be completed through the available payment methods at checkout. We do not store payment information. Payments are processed by third-party providers.

5. Shipping & Delivery

  • Shipping times vary by location and product type.
  • Delays by courier/logistics partners are beyond our control.
  • Tracking details will be provided once available.

6. Returns, Replacement & Refund

Since most products are customized or made-to-order, returns are generally not accepted unless the product is:

  • Damaged during delivery
  • Defective
  • Incorrect product sent

Issues must be reported within 48 hours of delivery with photo/video proof.

7. Product Warranty

No general warranty applies unless specified for certain products. Warranty (if applicable) covers manufacturing defects only and excludes damage caused by handling, installation, or misuse.

8. Intellectual Property

All content, designs, images, and logos on the website belong to JJ Industries and cannot be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

JJ Industries is not liable for indirect, incidental, or consequential damages. Liability is limited to the value of the order.

10. Privacy

Your personal information is used only for order processing and support. We do not sell or rent customer data.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be handled under the local jurisdiction where our business operates.

12. Contact Information

For questions or support, contact:
Email: jjgroups369@gmail.com
Mobile: 8839510728